From the desk

Short notes on the unglamorous work.

Practical reads on managed IT, security, Microsoft 365, and the boring-but-critical work that keeps a business running.

Why You Should Scroll Past the First Result on Google
Cybersecurity · 5 min read

Why You Should Scroll Past the First Result on Google

Summary: Scammers buy ads on Google and other search engines using the names of trusted brands and software, so their fake site shows up at the very top,…

September 9, 2026
How to Spot a Scam Email Now That They Look Real
Cybersecurity · 7 min read

How to Spot a Scam Email Now That They Look Real

Summary: Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone. The UK's National…

September 5, 2026
What to Do in Case of a Cyberattack (Step by Step)
Cybersecurity · 6 min read

What to Do in Case of a Cyberattack (Step by Step)

Article Summary: If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering…

August 30, 2026
What Are Passkeys, and Should Your Business Use Them?
Cybersecurity · 6 min read

What Are Passkeys, and Should Your Business Use Them?

Article Summary: A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no…

August 25, 2026
Still on Windows 10? Here's Why You're Putting Your Business at Risk
Microsoft · 6 min read

Still on Windows 10? Here's Why You're Putting Your Business at Risk

Article Summary: Windows 10 reached the end of Microsoft support on October 14, 2025, which means it no longer gets security updates. The computers still…

August 20, 2026
Who Can See What Your AI Note-Taker Records?
AI · 6 min read

Who Can See What Your AI Note-Taker Records?

Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor's servers. Who can see…

August 11, 2026
How to Stop Scammers from Sending Emails in Your Company's Name
Cybersecurity · 7 min read

How to Stop Scammers from Sending Emails in Your Company's Name

Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying…

August 5, 2026
QR Code Scams: What They Are and How to Protect Your Business
Cybersecurity · 7 min read

QR Code Scams: What They Are and How to Protect Your Business

Article Summary: A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of…

July 30, 2026
How Small Business Ransomware Attacks Work (And How to Protect Against Them)
Cybersecurity · 12 min read

How Small Business Ransomware Attacks Work (And How to Protect Against Them)

Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger…

July 25, 2026
How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy
Business · 12 min read

How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy

If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It's also more specific. Each…

July 20, 2026
Why Bad Onboarding Is the Real Cause of Messy Offboarding
IT Management · 10 min read

Why Bad Onboarding Is the Real Cause of Messy Offboarding

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the…

July 15, 2026
How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout
New Technology · 9 min read

How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout

A safe Microsoft Copilot rollout starts with a permissions audit before any trial license is enabled. Microsoft 365 Copilot retrieves files, emails, and…

July 10, 2026
5 Microsoft 365 Settings Worth Checking in Your Tenant
Microsoft · 8 min read

5 Microsoft 365 Settings Worth Checking in Your Tenant

Microsoft has tightened several default settings in Microsoft 365 over the past few years. Newer tenants get more protection out of the box than tenants…

July 6, 2026
Why Human Habits Are Your Biggest Security Risk
Cybersecurity · 4 min read

Why Human Habits Are Your Biggest Security Risk

Most cyberattacks do not start with a sophisticated intrusion. They start with a click on a personal email, a reused password, or a file uploaded to a…

June 25, 2026
What is Passkey Migration and How Can It Help Your Team Eliminate Passwords?
New Technology · 5 min read

What is Passkey Migration and How Can It Help Your Team Eliminate Passwords?

Your team locks everything down with passwords. Some are strong, some are not, and most have been reused somewhere over the years. Every month, IT fields…

June 25, 2026
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