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Design · Accessibility (508 / ADA)

Designed for everyone.

WCAG 2.2 audits, remediation, and accessible-by-default design from the start. ADA Title III risk reduction with documented testing, real screen-reader runs, and a remediation plan you can ship.

Editorial still-life photograph for the Accessibility (508 / ADA) service
What's included

Accessible, by design.

Retrofitting accessibility costs several times what designing for it does. We do both, but we lobby hard for the first one. The work runs from auditing a live site to fixing it, designing new work accessibly, testing with real assistive tech, and training your team so the next page does not regress.

A

WCAG audit

WCAG 2.2 AA evaluated against your live site or app, by hand and with tooling. Documented and prioritized by severity, with a remediation plan you can act on, not a 90-page PDF that sits unread in a shared drive.

R

Remediation

The actual fixes: code changes, design changes, and content rewrites, done by the same team that does our design and development work. Not a separate compliance vendor handing you a ticket list and walking away.

D

Accessible design

Built in from the wireframe: color contrast, visible focus states, alt-text conventions, logical keyboard order, and exactly the right amount of ARIA. Accessibility decided early, where it is cheap, instead of patched late. More on web design.

T

Screen-reader testing

Real runs with the tools people actually use, NVDA and VoiceOver, plus keyboard-only navigation and zoom testing. Automated scanners catch a fraction of issues; the rest only show up when a human listens to the page.

F

Documents + PDFs

Tagged, reading-order-correct PDFs and accessible decks, the kind government and education work requires. We can build the underlying templates too. See document design.

G

Training + governance

Your content team learns to ship accessibly, with documented checklists and a clear acceptance bar. New pages stop regressing because someone knows what to check before publish, not after a complaint.

Accessibility lawsuits are the easiest preventable lawsuit.

ADA Title III lawsuits against business websites climb year over year, and the demand letters that never reach a courtroom are more common still. Most are filed against sites with obvious failures, missing alt text, low contrast, form fields with no labels, keyboard traps, that a basic audit would have caught or that designing for accessibility from the start would have prevented entirely.

We treat WCAG 2.2 AA as the floor, not the ceiling, document the testing, and produce the artifacts you need if a complaint shows up: an accessibility statement, a conformance record, and a dated remediation history. Audit findings arrive with a plan to fix them, ranked by severity and effort, not a flat list of problems for someone else to triage.

Accessibility is not only legal cover, though. It widens who can actually use your site, helps SEO through cleaner semantic markup, and tends to make the experience better for everyone. Because we also build the sites and the documents, the fixes get made by the people who understand the code, and we can carry the standard into new web work so it never slips back.

"The site we shipped passed a third-party audit on the first try. The compliance officer was, in her words, 'mildly shocked.'"
How it works

From audit to ongoing.

Accessibility is a state you keep, not a box you check once. We assess where you stand, fix what is broken, verify it with real assistive tech, then set up the habits that keep new work from regressing.

01

Audit

We evaluate your site or app against WCAG 2.2 AA by hand and with tooling, then document every issue by severity. You get a clear picture of where you stand and what the real risk is, in plain language.

02

Remediate

We work the prioritized list: code, design, and content fixes made by the team that built or now maintains the site. We start with the failures that carry the most legal and usability risk.

03

Verify

We re-test with screen readers, keyboard-only navigation, and zoom, confirming each fix actually works for the people it is meant to help. Then we produce the conformance record and accessibility statement.

04

Sustain

We train your team, hand over checklists, and set an acceptance bar for new pages, so accessibility holds as the site changes. Optional periodic re-audits catch drift before it becomes a complaint.

Who it's for.

Accessibility work fits businesses that have received a demand letter or want to never receive one, government and education organizations bound by Section 508, and healthcare, finance, and public-facing companies whose customers include people using assistive technology. It fits teams shipping a new site that want it accessible from the first wireframe rather than remediated later, and ones sitting on an older site they suspect would not pass an audit. We work with Jacksonville and Southeast organizations that treat accessibility as both a legal obligation and a basic courtesy to their users. If you are not sure where you stand, the audit is the honest first step, and it tells you exactly how much work is actually in front of you.

Questions

Common questions about accessibility.

What standard do you test against, WCAG, ADA, or Section 508?

We test against WCAG 2.2 AA, which is the technical standard that both ADA Title III expectations and Section 508 point to in practice. Meeting WCAG 2.2 AA is what satisfies a federal contract, reduces ADA lawsuit risk, and gives you a defensible conformance record. We document it that way so the result holds up if anyone asks.

Can an overlay or widget make my site compliant instead?

No, and we will not sell you one. Accessibility overlays do not fix the underlying code, are routinely named in lawsuits, and often make screen-reader navigation worse. Real conformance comes from fixing the markup, contrast, focus order, and labels in the page itself, which is what we do.

How long does an audit and remediation take?

An audit of a typical marketing site runs about 1 to 3 weeks depending on page count. Remediation depends on what we find: minor issues can be a couple of weeks, while a site needing structural fixes can take longer. We prioritize by severity, so the highest-risk failures get resolved first while the rest are scheduled.

Do you only test with automated tools?

No. Automated scanners catch only a portion of accessibility issues, often less than half. We pair tooling with manual review and real runs through screen readers like NVDA and VoiceOver, keyboard-only navigation, and zoom testing. Many of the failures that draw complaints only surface when a person actually uses the page.

Can you make our PDFs and documents accessible too?

Yes. We produce tagged PDFs with correct reading order, alt text, and heading structure, plus accessible decks, which government and education work usually requires. We can also build the source templates so future documents are accessible from the start through our document design service.

Schedule a call

Let's talk for 30 minutes.
No slides.

Send us your URL or a sample document. We'll come back with a written audit, a prioritized remediation plan, and a fixed-fee quote.

  • 30-min discovery, no slide deck
  • Free written assessment, yours to keep
  • A clear proposal, no pressure

Or call us directly: 904-639-0003

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