Identity & CA
Conditional access policies, MFA, named admins, break-glass accounts. The first thing auditors ask about.
Tenant hardening, conditional access, Teams governance, and a help desk that knows your team by name. The platform your business runs on, finally calm.

Most Microsoft 365 (M365) tenants we inherit are configured by accident. We take the accidental parts and replace them with intent.
Conditional access policies, MFA, named admins, break-glass accounts. The first thing auditors ask about.
Lifecycle policies, naming, guest access, retention. The Teams sprawl your IT team is afraid to touch.
DLP, retention, sensitivity labels, SharePoint hub structure. The boring stuff that makes audits short.
New hires provisioned with the right access on day one. Leavers shut off the same day, mailboxes handed off, licenses reclaimed.
SharePoint, OneDrive, and the permissions hygiene that means the right people see the right things. Migrations off the legacy file server included.
Sites, libraries, and a labelling scheme that survives turnover. Not a 12-level folder tree.
Group-based access, no orphan groups, no "shared with everyone" links.
Controlled outbound: vendor portals, board distros, time-limited links. Audited.
Legal hold, automatic retention, data loss prevention rules that catch credit cards and SSNs before they leave.
For most mid-market businesses, M365 is the operating system. Email, file storage, video, chat, intranet, calendar, voice, increasingly, the work itself. When the tenant misbehaves, it's a Tuesday-shaped emergency.
We've spent a decade learning where the trapdoors are. Conditional access policies that block legitimate users on day one. Retention rules that delete the CFO's tax records. Guest access turned on accidentally three years ago.
Tell us what's been broken in M365 the longest. We'll come back with a written one-pager, what to fix in 30 days, what to leave, and what it would cost.
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