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Practice 04 · Microsoft 365

Microsoft 365 without the M365 anxiety.

Tenant hardening, conditional access, Teams governance, and a help desk that knows your team by name. The platform your business runs on, finally calm.

A calm walnut desk with an open laptop in warm rose window light
What's included

Tenant care, top to bottom.

Most Microsoft 365 (M365) tenants we inherit are configured by accident. We take the accidental parts and replace them with intent.

I

Identity & CA

Conditional access policies, MFA, named admins, break-glass accounts. The first thing auditors ask about.

T

Teams governance

Lifecycle policies, naming, guest access, retention. The Teams sprawl your IT team is afraid to touch.

M

Mail & SharePoint

DLP, retention, sensitivity labels, SharePoint hub structure. The boring stuff that makes audits short.

O

Onboarding & offboarding

New hires provisioned with the right access on day one. Leavers shut off the same day, mailboxes handed off, licenses reclaimed.

Inside M365 · File Storage & Sharing

Where the files actually live.

SharePoint, OneDrive, and the permissions hygiene that means the right people see the right things. Migrations off the legacy file server included.

A

Architecture + sites

Sites, libraries, and a labelling scheme that survives turnover. Not a 12-level folder tree.

P

Permissions hygiene

Group-based access, no orphan groups, no "shared with everyone" links.

E

External sharing

Controlled outbound: vendor portals, board distros, time-limited links. Audited.

R

Retention + DLP

Legal hold, automatic retention, data loss prevention rules that catch credit cards and SSNs before they leave.

The platform quietly running everything.

For most mid-market businesses, M365 is the operating system. Email, file storage, video, chat, intranet, calendar, voice, increasingly, the work itself. When the tenant misbehaves, it's a Tuesday-shaped emergency.

We've spent a decade learning where the trapdoors are. Conditional access policies that block legitimate users on day one. Retention rules that delete the CFO's tax records. Guest access turned on accidentally three years ago.

Tenant hardening isn't a project. It's a posture. We do the audit once a quarter and adjust as Microsoft adds features (which they do, monthly).
Schedule a call

Let's talk for 30 minutes.
No slides.

Tell us what's been broken in M365 the longest. We'll come back with a written one-pager, what to fix in 30 days, what to leave, and what it would cost.

  • 30-min discovery, no slide deck
  • Free written assessment, yours to keep
  • A clear proposal, no pressure

Or call us directly: 904-639-0003

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