Managed IT
Monitoring, patching, and asset care so problems get caught before they reach your team. Technology management is the core engagement.
From medical offices along US-1 to the shops and restaurants of the historic district, St. Augustine runs on technology that has to work without drama. Movalo provides managed IT, cybersecurity, and a US-based help desk to St. Johns County businesses, supported from our office a short drive north in Jacksonville.
One engagement covers the day-to-day technology a St. Augustine business depends on, billed at a predictable monthly rate, with senior engineers who learn your environment instead of reading from a script.
Monitoring, patching, and asset care so problems get caught before they reach your team. Technology management is the core engagement.
A help desk that picks up, staffed by people in the United States who know your office and your people by name.
Email security, MFA, endpoint protection, and response. Layered security sized for a small business, not an enterprise budget.
Email, files, and Teams set up and hardened. Microsoft 365 done so it is secure and quiet, not a recurring source of tickets.
Tested backups with a written report, so a storm, a theft, or a bad click is an inconvenience rather than a closure.
HIPAA for medical and dental offices, PCI DSS for anyone taking cards. Compliance support that holds up to an audit.
St. Johns County is one of the fastest-growing counties in Florida, and growth is hard on technology. More staff means more devices, more logins, and more chances for something to slip. The practice that ran fine on a single server and a shared password does not scale, and the gap usually shows up as a breach, a failed backup, or a week of downtime nobody budgeted for.
We keep that from happening by treating the boring maintenance as the job, not the afterthought. Patches go on. Backups get tested. Access gets reviewed. When something does need a person on-site, we are about forty minutes up the road, so a dead switch or a new office build-out gets hands on hardware the same day, not next week.
St. Augustine is medical and dental practices that carry HIPAA obligations, law and accounting firms that live in their files, hospitality and retail businesses that take cards every day and need PCI DSS to hold up, nonprofits running lean, and the professional-services firms filling the offices around World Golf Village and the US-1 corridor. If your business depends on its technology and you are tired of surprises, you are the kind of client we do our best work for.
Yes. Most support is remote and same-day, but when a problem needs hands on hardware we drive down. Our office is in Jacksonville, roughly forty minutes from downtown St. Augustine, so on-site visits across St. Johns County are routine rather than a special trip.
Yes. We implement the technical and administrative safeguards HIPAA expects, encryption, access control, audit logging, tested backups, and a business associate agreement, and we keep the documentation an auditor or insurer will ask for. See our HIPAA page for what that covers.
Pricing is a flat monthly rate based on the size of your environment, usually billed per user and per device, with no hourly meter. A small practice or firm pays very differently from a multi-site operation, so after a short call we send a written proposal with the exact number and what it includes.
Yes. We set up payment systems and networks so they meet PCI DSS, keep guest and back-office traffic separated, and make sure the network and point-of-sale hold up when the tourist season fills every table and room. Support scales with the season, not against it.
Local. Movalo is an independent firm based in Jacksonville, serving Northeast Florida. When you call, you reach our own team, not a national ticket queue. The engineer who set up your network is the one who answers when it needs attention.
Tell us what's actually broken. We'll send back a written one-pager, what we'd fix in 30 days, what we'd leave as is, and what it would cost.
Or call us directly: 904-639-0003
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