Managed IT
Technology management is the core of it: monitoring, patching, and device care that catches problems while they are still small and cheap.
This is home. Movalo is headquartered on San Jose Boulevard, and most of the businesses we support sit within twenty minutes of the office, from Downtown and Southside to Riverside, San Marco, Mandarin, and the Beaches. Managed IT, cybersecurity, and a help desk staffed by people who drive the same roads you do.
One flat-rate engagement covers the technology your business runs on, handled by senior engineers who know your environment because they built it, not because a ticket note told them.
Technology management is the core of it: monitoring, patching, and device care that catches problems while they are still small and cheap.
When someone on your team calls the help desk, a person answers, and it is the same team every time, not whoever a national queue routes you to.
Layered security across email, identity, endpoints, and the people using them, with real detection and response behind it, not just antivirus and hope.
Microsoft 365 configured properly: email that lands, files that sync, sharing that is convenient for your team and inconvenient for everyone else.
Network builds and security for offices, warehouses, and clinics, including the day an engineer needs to be standing in your comms closet. We are already in town.
HIPAA for practices, PCI DSS for anyone taking cards, and CMMC for the defense contractors working around NAS Jacksonville and Mayport. Compliance that survives an audit.
Jacksonville is the largest city by area in the lower 48, and its business technology market matches the sprawl: national franchises selling by the ticket, call centers three time zones away, and contracts written so the meter always favors the vendor. Plenty of local businesses have learned the hard way that "enterprise-grade support" mostly means being enterprise number 4,000 in the queue.
We built Movalo to be the other thing: a firm where the engineer who answers has been in your office, the bill is the same number every month, and the maintenance actually happens. Patches applied, backups tested, access reviewed, and a written record of all of it. When hardware fails or a new office opens, we are on San Jose Boulevard, not on a plane.
Our Jacksonville clients look like the city's economy: medical and dental practices from San Marco to the Southside, law and accounting firms Downtown, logistics and distribution operations that cannot stop moving, contractors and engineering firms, defense suppliers with NIST 800-171 obligations, and nonprofits doing a lot with a little. Most are between ten and two hundred people, big enough that IT matters, small enough that a full-time IT department does not make sense.
Yes, and faster than anyone shipping a tech from out of town. Our office is at 8777 San Jose Blvd, so when a problem needs hands on hardware, an engineer can usually be there the same day, often the same morning. Day-to-day issues are handled remotely and resolved without a visit at all.
A flat monthly rate based on your user and device count, with no hourly meter running behind it. A ten-person firm and a hundred-person operation pay very different numbers, so after a short call we send a written proposal with the exact figure and exactly what it covers.
Yes. We implement and maintain the controls CMMC and NIST 800-171 require, from access control and encryption to logging and incident response, and we keep the evidence organized so an assessment is a review, not an archaeology project.
Mostly ten to two hundred seats. That is the range where technology is critical but a full internal IT team is not justified, and it is where our flat-rate model does its best work. Smaller than that, we will tell you honestly what you do and do not need. Larger, we often work alongside internal IT.
Yes. The office is on San Jose Boulevard, the team is local, and the footer of this site has said "built in Jacksonville, Florida" since the day it launched. When you call 904-639-0003, the person who answers can meet you for coffee.
Tell us what's actually broken. We'll send back a written one-pager, what we'd fix in 30 days, what we'd leave as is, and what it would cost.
Or call us directly: 904-639-0003
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